Frequently Asked Question

How do I create an AJRB Cloud Email account?
Last Updated 7 months ago

Context: You've just signed up to our cloud service, but you want to know how to provision an e-mail account for yourself, and how to access it.

Resolution:

  1. Visit our management portal here: https://cpanel.ajrb.co.uk
  2. Log in with the credentials that we provided you with at sign-up.
  3. In the E-Mail section of cPanel, click E-Mail Accounts:image

4. Click 'Create':

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5. Enter the desired e-mail address, password and storage limit on the next screen, then click 'create' to complete.

You can then access your AJRB Cloud account via https://webmail.ajrb.co.uk or you can connect your account to any major e-mail client using the following details:

Server: mail.yourdomain.com (replace this with your domain, but with the mail. prefix)

Username: your AJRB e-mail address

Password: the password you chose when you set up the account

Type of Account: IMAP

Ports: IMAP + SSL - 993

SMTP + SSL - 465

If your firewall blocks port 465, you may need to use Port 25.

If you require any assistance, contact our Support Team by e-mailing support@ajrb.co.uk

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