Frequently Asked Question

How to stop duplicate Sent Items in Outlook via AJRB Cloud
Last Updated 7 months ago

Issue: You have subscribed to the AJRB Cloud Mail service, and now you can see duplicates of emails that you're sending in your 'Sent Items' folder. 

How-to:

1) Click File on the top-right of Outlook

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2) Click the 'Account Settings' box, then 'Account Settings' again underneath it

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3) Highlight the IMAP account you're experiencing the issue with, then click 'Change'

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4) Tick the box 'Don't save copies of sent items'

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5) Click Next, then 'Done'

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